Would you want to be the go-to person who keeps a modern workplace running smoothly? At Dustin, you’ll combine hands-on IT support with opportunities to grow your expertise in M365, ITIL, and beyond—while working with a collaborative global team.

This is what makes the position as EUS Technical Lead unique

Drive both technical excellence and personal growth by taking ownership of solutions, ensuring seamless functionality, and supporting team success.

Become a trusted advisor by leveraging your expertise to guide teams, optimize processes, and deliver reliable technical solutions.

Accelerate your career in a dynamic environment that values continuous learning, collaboration, and impactful contributions

The hiring manager for this role is Jonas Holm, Manager- End User Services. As a leader, he believes in building trust, fostering strong connections, and creating an open, supportive environment where people can thrive and grow.

Your role & influence as EUS Technical Lead

Responsibility: You will be given responsibility for driving technical projects and providing onsite support at the Nijmegen office, including on/offboarding, office setup, meeting rooms, desks, and equipment management

Collaboration: Together with your team, you take care of keeping everyone at Dustin productive by ensuring seamless technical and office support. You'll work closely not only with your immediate team members but also with IT and Facilities departments to deliver a smooth workplace experience

Core activities:

• Provide hands-on IT support and troubleshooting for onsite users to ensure smooth daily operations

• Promote IT awareness and best practices within the office to enhance productivity and security

• Deliver technical training sessions to empower employees with the knowledge to use tools and systems effectively

Benefits of joining Dustin

We believe there's more to Dustin than just the benefits listed here. You'll fully understand this once you're with us. Curious? Our Life at Dustin - Dustin Benelux page has you covered. 

You can find more of our benefits below in the vacancy.

This is what we imagine you bring

We envision you as a curious and driven individual who thrives on solving technical challenges and creating a seamless workplace experience for colleagues.

Additionally, it's important that:

• You have a bachelor's degree level of working and thinking

• Experience with IT support, onsite technical assistance, or delivering technical training

• IT Support exam, AC900, ITIL, M365, Endpoint management, Office suite, Jira, and project management expertise

• You are fluent in written and spoken English

What can you expect next?

To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process:  

• Telephone screening with Filippa Olivecrona

• 1st interview with hiring manager Jonas Holm

• 2nd interview is visiting Nijmegen office and meeting the team members
  
  For questions about the position, please contact the recruiter Filippa Olivecrona via e-mail: Filippa.Olivecrona@dustin.com
  Please note that we will not accept applications via email.